![]() ServiceDesk Plus – MSP will fetch emails at regular intervals from your e-mail address and automatically convert them into tickets for the corresponding account.Once a requester sends a mail, it will be received at the mail server.This is the address to which the requesters from an account will send their e-mail requests. When creating accounts, for each account, enter the mail alias that you created for that account as the ‘support e-mail address’.Eg: as an alias for Account1 which maps to “ ”. ![]()
0 Comments
Leave a Reply. |